Finally changed services

After having my current cable, internet and phone provider for 2 1/2 years now I have had enough and decided to change.

Being with Charter Communications through a lot of stuff, I had enough on my last billing. To fill you in on what had happened, it would take forever, but I will just explain my recent issues.

I called about a month ago I contacted them to advise them that my current services are costing me too much and I am going to need to make some changes in the services in order to keep paying for it. So, I called to have some items removed to reduce my charges. Dropping off movie channels I did not use or watch, dropping the line service for the house as they had never been int o do anything, and some digital package off the cable. Reducing it by about 25 to 30 dollars total. Being as how my original billing was to be around 130.00 a month, and I had been being billed about 170.00 to 180.00 a month. I thought that I was being fair.

The next month after having all theses charges removed and changes made to my account, I got my bill and to my surprise the price was a little more than the previous month, and that was after these other fees and charges were to be removed. I then review the bill online to see what had happened and saw several things that I did not understand.

So I contact Charter Communications. I ask them about my services and that I think that since i had called last month to have some reductions done, that my bill should be less than what it is now. And after about 10 min of waiting (using internet to discuss it, cause I did not feel like talking to someone that could barely speak english), I received an answer that the account was reviewed and all the services and all the charges were correct. WHAT? Was my answer. That was not what I was asking...

So I decided to break it down, and got each charge and asked about it. Phone was 39.99 and I was being charged 46.95. After 5 min I got a reply that it was due to ret call (*69) being used and it was 1.75 each.

Ok... I was cool with that, next was the internet. Being charged 59.99 and it was 45.00 the previous month. After about 8 min I was advised that the promotion that I was on, and it was expired and I am now being charged full price. It would have been nice a month ago had the person that I was talking to was to have told me that, since they knew I was attempting to lower my bill, and they did not even mention it to me. But...

Ok.. I can understand that. But then I get to the cable. and I had removed movie channels (10.00) and some kind of digital package (17.99) and my cable charges were exactly the same. in 10 min I get the answer that the services were reviewed and it all is correct. ...

>_<

Again, not answering my question. And it really made me mad that I was calling a month prior to have a reduction in my billing, and then I get a bill the next month for more than I had before. What the Crap! I gave up trying to talk to them about it.

Now this has happened all the time with Charter Communications. Having a question or issue with my bill, and I needed to have an answer and after going through 5 people that barley speak english I would get someone that could explain what has happened to me. Even though I did not like it, I would grin and bare it. Even when they closed their local office location where I was making me drive several miles away to a near by city to do any office things, I was upset. Then this happens.

So,... I call them last night to tell them to cancel. I already had a local company to me hook my cable up, internet with fiber optic service, and then phone ported over. And the charter person had the gaul to offer me the same services I had including DVR and something else that I would not use for like 109.00 a month. WHAT?!!?!? Why did they not offer it to me earlier, when I had the problem? As I had to explain to the person several times... I like my local company, and I am getting the same services that Charter had me under for about 1/2 the price. About 20 min later I think the operator got the hint that I was not happy, and I did not want my services anymore with charter. Offer after offer to keep me. Why was I not offered all this crap before I had enough of the issues and wanted out?

At any rate I have switched my Service provider. After a couple years of paying bills, I am no longer a Charter Communications customer, and I am glad, as now I am saving about 100.00 a month and getting the same services I had, with no lapse in service.

Darn Tooth Fairey!

As we all know, the tooth fairey is a childhood favorite. Loose a tooth and then place then under your pillow (or where ever you put them growing up) and then in the morning this fairey that has a thing for teeth, breaks into your house and steals the tooth leaving money in the place of it. It is kinda like a drug deal. Leave the goods in a pre-definded location and then the switch is made, you get rid of something you do not need anymore and get something better in return! HOW GREAT IS THAT!

Well... here is how todays story begins.

My daughter went to her Papaw's house this weekend, and well lost a tooth. So she came home all excited about it wanting to put it under her pillow and get some money. After a few hours it was bed time, and we had to get the tooth ready for the exchange.

Going to bed we placed the tooth in a little case (a plastic box the dentist gave us) and under the pillow it went. And the kids both went fast to sleep.

If you still believe in the tooth fairey, please stop reading now, your story has ended.

Reading, watching TV and playing games caused Kim and I to forget that we had a tooth that we needed to claim under our daughters pillow. We went to bed at like 11:00 or so, and was sound asleep when 3:00sm mny daughter comes into my room all out sobbing and crying. "The Tooth Fairey did not come" she exclaimed. With tears rolling down her face. She had checked under her pillow and noticed that the case that held the tooth was still there, and knew that she had been forgotten.

being quick thinking, and for 3:30am that is pretty good, we did come up with a story that the tooth fairey may be off on Sundays or that she was busy and had not made it to our house yet. After about 30 min of her crying and just sure that the tooth fairey did not like her anymore, we were able to convince her to go back to sleep at about 4:00. As soon as she was back in the bed we were scrambling to get a note ready for cale, and some money to leave under her pillow.

At 4:30 in the morning I sliped into her room, and made the excange, and back to bed I went. 15 min later my daughter comes back in my room.. Very excited she said "The Tooth Fairey Came!", waking me up again, from the sleep I had just gotten back to. had to read the note to her. I then had to run her back to her room to go back to sleep.

Never forget to be the tooth fairey!!!! It will come back to bite you!